Comment & Rating Four Seasons Hotel Hangzhou at West Lake
5 Lingyin Road
Hangzhou Zhejiang
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units. Being a continuation of the architecture style of Nansong Dynasty’s royal gardens, the pavilions at the hotel are in harmony with the surrounding landscape.
Four Seasons Hotel Hangzhou at West Lake is a 10-minute walk from West Lake Impression show theatre. It is a 20-minute drive from Hangzhou Railway Station and a 50-minute drive from Hangzhou Xiaoshan International Airport.
Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and 37-inch flat-screen TV with a DVD player. The private marble bathroom has a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.
The property offers an indoor pool, a business centre with meeting and banquet facilities, a spa & wellness centre and free WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, free bikes are available.
Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.
Facilities
General
Parking
Restaurant
Bar
24-hour front desk
Newspapers
Garden
Terrace
Non-smoking rooms
Facilities for disabled guests
Lift/elevator
Express check-in/check-out
Safety deposit box
Valet parking
Soundproof rooms
Heating
Luggage storage
Breakfast buffet
Non-smoking throughout
Air conditioning
Designated smoking area
Sun terrace
On-site parking
Private parking
WiFi available in all areas
Activities
Spa and wellness centre
Children's playground
Cycling
Indoor pool
Outdoor pool
Tour or class about local culture
Bike tours
Services
Room service
Meeting/banquet facilities
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Breakfast in the room
Ironing service
Internet services
Currency exchange
Shoeshine
Car hire
Tour desk
Fax/photocopying
Ticket service
WiFi
ATM/cash machine on site
Bikes available (free)
Concierge service
Private check-in/check-out
Free WiFi
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
Restaurant (à la carte)
Kid meals
Bottle of water
Fruits
Breakfast options
Pools and wellness
Spa and wellness centre
Indoor pool
Spa Facilities
Spa/wellness packages
Fitness
Swimming pool
Fitness centre
Massage
Beauty Services
Facial treatments
Hair treatments
Body Treatments
Spa lounge/relaxation area
Foot massage
Full body massage
Fitness/spa locker rooms
Hot tub/jacuzzi
Indoor pool (all year)
Heated pool
Transportation
Car hire
Bikes available (free)
Parking garage
Accessible parking
Secured parking
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk
Newspapers
Express check-in/check-out
Safety deposit box
Valet parking
Currency exchange
Tour desk
Ticket service
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Tickets to attractions or shows
Lockers
Common areas
Garden
Terrace
Sun terrace
Games room
Entertainment and children services
Babysitting/child services
Children's playground
Books, DVDs, music for children
Indoor play area
Kids' outdoor play equipment
Children television networks
Strollers
Cleaning services
Laundry
Dry cleaning
Ironing service
Shoeshine
Daily maid service
Business facilities
Meeting/banquet facilities
Business centre
Fax/photocopying
Shops
Gift shop
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
Family rooms
Luggage storage
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
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